Legal Desktop Support Tech

Large and growing law firm has an exciting opportunity for a skilled Desktop Engineer with law firm experience to join their Century City office. This is an outstanding opportunity to work for a growing firm that is both innovative yet stable; having a staff of experts in virtually every area of the law. This firm offers a competitive salary and excellent benefits package as well as the chance to work autonomously along side a very talented team of IT professionals.

DESCRIPTION:

• This position will be the primary support of 100+ users for the Century City office; will report directly to the local manager and work closely with a team throughout the country
• Provides direct user support by responding to inquiries, troubleshooting and resolving problems for all firm-supported software and hardware and ensures that all phases of support are properly coordinated, monitored, logged, tracked and resolved.
• Continually maintains and expands strong working knowledge of current firm-supported and future technologies to provide technically accurate solutions to users
• Researches, evaluates and provides input on software products as requested and participates in departmental project teams and task forces designed to streamline workflow and/or resolve issues; assists with various firm and/or departmental projects and initiatives as assigned
• Will have the opportunity to work on special IT projects and become a subject matter expert in various technologies

• 3+ years of related desktop support experience in a professional services organization; preferably law firm
• Proven ability to troubleshoot and resolve first and second level desktop, laptop, and PDA technical problems with little supervision
• Thorough knowledge of computer software, including but not limited to, the Microsoft Suite of products, graphics, databases, electronic mail, calendaring, document management systems and general office productivity tools in a Windows 2000/XP/Exchange environment
• Excellent presentation, communication, interpersonal and customer service skills required and ability to interact effectively and professionally with all learning styles, personality types and levels of management, staff and a variety of external entities including clients and prospective clients of the firm

If you would like to hear more about this opportunity, please submit your resume today to legaltech@davidsonstaffing.com. We look forward to working with you!

We are only able to consider local candidates with the related experience and qualifications outlined above for this position. No sponsorships or relocation available at this time.

Job Keywords: pc tech; deskside; network; exchange; IManage; Interwoven; DMS; DeltaView; timekeeping; billing; Concordance; Summation; Adobe Acrobat; application support; trainer; technical support; information technology; IT; I.T.

Apply Below!