Application Support Specialist w/Legal Experience

Prestigious law firm with offices across the country has an exciting opportunity for a sharp and polished Application Specialist in its San Francisco office. The salary and benefits package is competitive to the marketplace. Become the newest member of one of the Bay Area's top law firms to work for!

Responsibilities:

• Provides escalated second level user support by responding to inquiries, troubleshooting and resolving problems for all firm-supported software applications including MS Office, Adobe Acrobat, and document management systems
• Conducts new hire orientations and systems training as needed
• Continually maintains and expands strong working knowledge of current firm-supported and future technologies to provide technically accurate solutions to users. Researches, evaluates and provides input on software products as requested
• Participates in departmental project teams and task forces designed to streamline workflow and/or resolve issues; assists with various firm and/or departmental projects and initiatives as assigned.

Requirements:

• 2+ years of related application support, document processing, help desk, or floor support experience in a law firm.
• Advanced MS Word experience required to be considered for this position; successful passing of a Word test may be required.
• Thorough knowledge of computer software, including but not limited to, the Microsoft Suite of products, graphics, databases, electronic mail, calendaring, document management systems and general office productivity tools in a Windows environment.
• Excellent presentation, communication, interpersonal and customer service skills required and ability to interact effectively and professionally with all learning styles.

If you would like to hear more about this opportunity, please submit your resume today. We look forward to working with you! Please apply to tech@davidsonstaffing.com.

We are only able to consider local candidates with the related experience and qualifications outlined above for this position. No sponsorships or relocation available at this time.

Job Keywords: IManage; Interwoven; DMS; DeltaView; timekeeping; billing; Concordance; Summation; Adobe Acrobat; application support; trainer

Apply Below!